Policies Guiding the Operations of Willox Graphics Supplies

The information you provide visiting our web site and while purchasing goods and services is treated with respect. What you tell us is used to provide you a more convenient experience.

Promotions and newsletters are offered to our clients in response to their recent activity.

Our goal is to maintain the highest quality of services and integrity in all our dealings. To that end, we will collect, store, use and disclosed information, in accordance with the Personal Information Protection Act (PIPA), as needed to undertake providing goods, services and delivery or to facilitate referrals and establish and maintain relationships with our clients and to meet legal, regulatory or statutory requirements.

Privacy Policy Principles
• Responsibility:  be responsible for maintaining and protecting information under our control.
• Consent:  information is freely provided and gathered directly.
• Limit:  limit the collection of information to only details reasonable and necessary.
• Accuracy:  ensure information collected is kept as accurate, up to date and complete as possible.
• Safeguard:  protect information by maintaining reasonable physical, technical and procedural safeguards to prevent unauthorized access, use, disclosure, loss or modification. Visitor input is checked through bad actor and spam detection that involves outside services beyond our management. It is expected that you provide only what you would share publicly.

Shipping and Handling Policy Principles
Common sense is key to delivering your purchase.
• There are the differences between shipping inks and supplies or shipping a 72 inch printer.
• A downtown Seattle delivery has a different set of challenges than rural Fort McMurray.
Handling
• Packaging and processing your shipment is specific to the goods being shipped.
• Part of the consideration in handling goods is for them to arrive as the client expects.
• Your input regarding desired shipping company and local needs are appreciated and respected.
Delivery
• Each shipping company has demands on their delivery schedule. We will do what we can to help coordinate delivery through those realities, to the benefit of our clients.